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Terms & Conditions

R.K. Cellular Trade Pvt. Ltd is the parent company of PLAUDIT, provides you (“You” / “Your”) this Plaudit eStore services subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any Plaudit eStore service, you may be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. RK Cellular serves the right to change the services provided through the Plaudit eStore and/or these terms and conditions at any time.  Plaudit retains the right to deny access to anyone who we believe has violated any terms of this Agreement. If you are under 18, you may use Plaudit eStore only with involvement of a parent or guardian. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING

 

Disclaimer of Warranties and Liability

All the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this Plaudit eStore are provided by RK Cellular “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, RK Cellular does not warrant that:
-This website will be constantly available or available at all; or
-The information on this website is complete, true, accurate or non-misleading.

RK Cellular shall not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, this website. RK Cellular does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through this site; their servers; or any electronic communication sent are free of viruses or other harmful components.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

All the products sold on Plaudit eStore are governed by different state laws and if Plaudit eStore is unable to deliver such products due to implications of different state laws, RK Cellular will return or will give credit for the amount received from the sale of such product that could not be delivered to you.

While availing any of the payment method/s offered by Plaudit eStore, RK Cellular is not responsible or takes no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:
1. lack of authorization for any transaction/s, 
2. or exceeding the preset limit mutually agreed by you and between your "Bank/s", 
3. or any payment issues arising out of the transaction,
4. or decline of transaction for any other reason/s.

This Plaudit eStore and all transactions herein are managed by RK Cellular Pvt. Limited. RK Cellular shall solely be responsible for fulfillment of all the orders placed through the Plaudit eStore including but not limited to invoicing, receipt of payment and delivery of the products to the customers. In no event shall Plaudit, its affiliates, directors, officers, agents, consultants or employees (“Representatives”) be liable for any purchases made through the Plaudit eStore. Customer hereby to the fullest extent permissible waives any and all claims that it may have against Plaudit and its Representatives arising as a result of or in relation to the Plaudit eStore or purchases made through the Plaudit eStore including inter-alia claims relating to payment and delivery of the products.

 

Your Account

You agree that any use on the Plaudit eStore is at your own risk and that neither Plaudit nor RK Cellular are responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Products sold on Plaudit eStore are not for people below aged 18, however any products available for children below age 18, can be bought by adults.

 

Trademark, Copyright and Restriction

Plaudit eStore is controlled and operated by RK Mobile. All material and content on Plaudit eStore, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on Plaudit eStore is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise (including any promotion and/or marketing amongst others), is a commercial use for the purposes of this clause.

 

Credit Card Details

Credit card information collected for the purpose of payment of Product(s) purchased at Plaudit eStore will be stored securely. 

Credit card information will be masked on your account and will not be visible to Plaudit eStore Customer Service operators. 

You agree, understand and confirm that the credit card details provided by you for availing of services on Plaudit eStore will be correct and accurate and you shall not use the credit card which is un-lawfully owned or possessed by you, thus you must not pay or attempt to pay for Product(s) using fraudulent credit card information. You further agree and undertake to provide the correct and valid credit card details on Plaudit eStore. 

Further the said information will not be utilized and shared by RK Cellular with any third parties unless required for fraud verifications or by law, regulation or court order. RK Cellular shall not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively yours.

 

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, RK Cellular shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. RK Cellular shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, RK Cellular shall issue a credit to your credit card account in the amount of the charge. 

 

Cancellations

Order once placed shall not be cancelled. RK Cellular will not accept any cancellations against orders paid for using online mode of payment (credit/debit card and net banking).

RK Cellular serves the right to accept or cancel orders for any reason. The customer agrees not to dispute the decision made by RK Cellular and accept RK Mobile’s decision regarding the cancellation. RK Cellular also reserves the right to cancel your order in case of:

·         Problems identified by our credit and fraud avoidance department.

·         Inaccuracies or errors in Product or pricing information.

·         Limitations on quantities available for purchase.

·         Any other reasons beyond reasonable control of RK Mobile.

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be returned back in your Credit Card Account.

 

Order Fulfillment

Orders received on Plaudit eStore will be fulfilled by the national distributor of Plaudit – RK Cellular Trade Pvt. Ltd. The product invoice for the purchase will be issued by the party fulfilling the order. All such orders placed on this site will be valid for Plaudit product warranty in India, as applicable.
The orders will be shipped to address entered in the shipping address field at the time of placing the order. RK Cellular will not be responsible for any delay caused out of incorrect shipping address entered at the time of placing the order.

 

Product Receipt and Acceptance Confirmation Process

Please ensure that you inspect the shipment as soon as you accept it from the courier. In case of any physical damage to the outer or inner packaging, either refuse to accept delivery or accept delivery only after putting a suitable remark on the proof of delivery receipt document. RK Cellular retains the right to withhold refund/replacement of the damaged product if you fail to put a note about the nature of damage on the courier receipt confirmation slip.
In case of any damage to the actual product, you are required to inform the Plaudit eStore customer care within 24 hours of receipt of the product.

 

DOA Policy

For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Centre, it is responsibility of the customer to contact the nearest authorized service centre and bring the unit to the authorised service centre at purchaser's cost and risk.

 

Customer Communication

Plaudit eStore will communicate with you about your order and the purchased Product through any of the mode using email, SMS and telephone or all of them or any other mode

Account holders must provide a valid email address and contact telephone and/ or mobile number to Plaudit eStore for this purpose. Plaudit eStore will not use your personal information to initiate any promotional phone calls or Sims’s. 
Please note Plaudit Store will not be able to contact the customer on his mobile number in case customer’s mobile number is part of DNC (Do Not Call) list as generated by TRAI (Telecom Regulatory Authority of India). In this case we request customers to call us on our call center. 

When you use the Site or send emails to Plaudit eStore, you are communicating with Plaudit eStore electronically. You consent to receive communications from Plaudit eStore electronically.

From time to time, Plaudit eStore will also send you marketing material. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by using the unsubscribe function in the electronic marketing communication or by contacting Customer Care.

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.